09 Feb 2022
CQC publishes report on Sirona care & health Community Interest Company
For immediate release: Wednesday 9 February 2021
A copy of the report is at the very end of this email
Sirona care & health Community Interest Company (CIC) has retained its overall rating of good, following an inspection by the Care Quality Commission (CQC).
Sirona care & health CIC provides NHS and local authority funded community healthcare services across Bristol, North Somerset and South Gloucestershire. It is a not-for-profit social enterprise committed to serving its communities. Services range from preventative and pro-active support to keep people as well and independent as possible, through to complex care and support in individuals’ own homes to prevent admission to hospital or to support people following discharge.
Inspectors visited the service in November to inspect community inpatients and urgent care services, and also to look at whether Sirona care & health CIC was being well-led. Following the inspection, the service retains its previous ratings which were: good overall, outstanding for being caring, good for being effective, responsive and well-led and requires improvement for being safe.
The organisation underwent considerable change and growth at the start of the COVID-19 pandemic. Although it had a clear strategy and vision for developing and bringing the organisation together, this had been delayed due to the pandemic. However, plans were in place to move forward with the new strategy and transformation of the organisation.
The report will be published on the website on Wednesday 9 February.
Contact Information
Nicki Dallison
nicki.dallison@cqc.org.uk
Notes to editors
Notes to editor
Throughout the COVID-19 pandemic, the CQC’s regulatory role has not changed. CQC’s core purpose of keeping people safe is always driving decisions about when and where we inspect. As the risks from the pandemic change, we are evolving how we regulate services to reflect what we have learnt during this time. You can read more about our current approach on our website.
CQC is listening to what people are saying about services to help detect any changes in care. If there is evidence people are at immediate risk of harm, CQC can and will take action to ensure that people are being kept safe.
CQC encourages people to give feedback as part of its 'Because we all care' campaign, and people can give feedback about their care to CQC via the details below.
1. Give feedback via the website
2. Telephone - 03000 616161
Contact
For media enquiries:
John Scott, Regional Communications and Engagement Manager - 07789 875809 - john.scott@cqc.org.uk or
Nicki Dallison, Regional Communications and Engagement Officer – 07385 373968 - nicki.dallison@cqc.org.uk
Alternatively you can email regional.comms@cqc.org.uk
Journalists wishing to speak to the press office outside of office hours can find out how to contact the team on the website.
Media Enquiries
For media enquiries about the Care Quality Commission, please call the press office on 020 3855 4621 during office hours. Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here. Please note: the duty press officer is unable to advise members of the public on health or social care matters.
For general enquiries, please call 03000 61 61 61.
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